FAQs

Q?

How long of a turnaround does PCT&S have?

A.

In most cases, repairs done in the workshop are completed within 1-2 business days, unless parts are required to be placed on order.

Q?

Does PCT&S repair printers?

A.

PCT&S does not repair printers, however, PCT&S do troubleshoot and fix printer connection issues to include wireless printers.

Q?

Does PCT&S offer any special type of discounts?

A.

PCT&S offer  the following discounts:

  • 15% off Standard Labor Service to all FWB Chamber of Commerce members.
  • 10% off Standard Labor Service to all Military members and their family members.
  • 10% off Standard Labor Service to all Senior Citizens (55 years and old)

Q?

Will PCT&S come to my home or business to conduct repairs?

A.

PCT&S will come to your home or business to assess your problem, if the problems cannot be done onsite, then continued repairs are done back in the office workshop.

Q?

What are your business hours?

A.

PCT&S’s normal business hours are Monday thru Friday, 8:00am – 5:00 pm.

PCT&S observes all federal holidays.

Q?

Does PCT&S remove Viruses and other malware or spyware I may obtain on my system?

A.

PCT&S utilizes the most current detection tools needed to not only remove your obtained viruses/malware, but also performs registry residue clean-up.

Q?

Does PCT&S repair laptops?

A.

PCT&S does laptop repair to include LCD Screen replacements.